chevron_rightWhere is the Community Center and what amenities does it have?
The Community Center is located at 2016 East Village Green Circle. Residents have access to a variety of amenities there, including a swimming pool with slide and lazy river, fitness facilities, outdoor tennis and basketball courts and various rooms to rent.Remember, you do need your access card in order to use these amenities.
chevron_rightWhat if I want to bring guests to the pool?
The pool is a very popular amenity during the summer months and we understand that residents would like to bring guests with them. At the beginning of the summer season, each household will have 30 guest passes added to their account. When you arrive at the Community Center, the front desk staff will have you fill out a release form for your guests. A resident 18 years or older must accompany the guests at all times. Once these passes have been used up, you will no longer be able to bring guests to the pool.
If you plan on having a large number of guests, such as a birthday party, we recommend renting one of the rooms that has pool access. These guests would not count towards you guest passes. We do recommend reserving these in advance, as they will go quickly.For more information on guest passes, please contact Tracy at the OA Office at email@example.com or call 801-572-1233.
chevron_rightIs there lap swimming available at the pool?
Yes! We set times aside in the morning and/or evenings for those looking for lap swimming. See below for the lap swimming schedule
Monday to Friday 6:00 AM to 9:30 AM and 8:00 PM to 9:00 PM
Saturday 7:00 AM to 10:00 AMSunday 10:00 AM to NoonThese hours may vary on holidays or with swim team schedules. Check out our Community Pool page for full details on hours and Pool Etiquette.
chevron_rightHow do I rent a room at the Community Center?
The Community Center has several room options available for residents to rent, including the Family Room, the pool Cabana and even the Village Green park. Depending on the area being rented, there are chairs and tables available. Residents will need to provide their own linens, however.
For details on how to rent these areas, as well as pricing, check out our Facility Rentals page.
Design Review & CC&Rs
chevron_rightHow long does it take form my Architectural Application to get approved?
Our Operations Manager and the Design Review Board will do all they can to approve applications within 10 business days. However, due to the complexity of some projects and applications, it may take more time. The Operations Manager will be in contact with you should they need more time to evaluate your application.
chevron_rightWhere can I find a copy of the CC&Rs?
The Covenants, Conditions & Restrictions (CC&R's) help create interlocking relationships binding all the owners to one another and to the Owners Association for the purposes of maintaining, governing,and funding the development. They also establish protective standards, restrictions, and obligations in areas ranging from architectural control to prohibitions on various activities in order to promote harmonious living.
You can review this information on the Governing Documents page.
chevron_rightI want to make changes to my home or landscaping, what do I need to do?
We love that you want to make changes to and update your homes or landscaping, but it's important to remember that these changes do need to adhere to the established Design Guidelines and require approval from our Covenants Committee. An Architectural Improvement application form must be submitted to Aimee Toner in the OA Office at firstname.lastname@example.org.To review the current guidelines and for more information on the process, please visit our Design Guidelines page.
chevron_rightHow can I contact Draper City?
Draper City has numerous resources available to residents, as well as managing quite a few of the services to the residents of SunCrest. Should you need to contact them for any reason, you can find a link to their city directory on the Draper City page of our website. This will also direct you to information regarding police, fire, public works, voter registration, animal services, and neighborhood watch information.
chevron_rightThere's a street light out near me. How do I report it?
The street lights in the SunCrest community are maintained by the Traverse Ridge Special Services District (TRSSD). If there is a light out near you, you can report it using their "Fix-It" form on the Draper City website.
chevron_rightWhere can I find information about the trails in and around SunCrest?
There are miles and miles of trails that are located within SunCrest and even more located in the Corner Canyon area. These trails are managed by the Draper City Trails & Open Space team. Their website provides several great maps for residents, as well as alerts regarding trail conditions. Be sure to visit the Trails & Open Space page on their website for more information.
chevron_rightWho do I contact if my trash isn't picked up as scheduled?
All trash and recycling services in SunCrest are managed by Draper City. You can find their contact information on the Draper City page of our website, along with information about all other Draper City services.
chevron_rightHow can I get a copy of my HOA statement?
If you are selling or refinancing your home, you will often be asked to provide a copy of your HOA statement. We are happy to provide that information to you. Please contact the association office at 801-572-1233 during regular business hours.
chevron_rightWhat are my options to pay my monthly assessments?
We have a variety of options that can be used to pay your assessments, including Direct Debit, mail, online and more. We encourage you to visit the Payment Options page here on our website for more detailed information.
chevron_rightWho do I contact regarding snow removal?
If you are concerned about the snow removal on your street, you can contact Draper City's Public Works Department. If you live on an LUD (limited use driveway), please contact the Association Office at 801-572-1233.
If you're in Stoneleigh Heights, you can contact the Neighborhood Association at 801-572-1233. This includes all roads, with the exception of Stoneleigh Drive and Haddington Rd. Those two main roads are maintained by Draper City.
chevron_rightWhere is the Owners Association Office located?
You can find us at 2016 East Village Green Circle. You can find full contact information on our Management Contact page.
chevron_rightWhat is an access card and how do I get one?
Your amenity card gets you access to the swimming pool and hot tubs during the summer months, as well as the work out facilities located in the community center. It is important that you bring this card with you any time you're visiting the facility. Residents who are 12 years or older are eligible for a card, but there still may be some restrictions applied.
To get an access card, visit Tracy in the Owners Association on the upper level of the Community Center. For more details, visit our Access Card page.
chevron_rightHow do I go about setting up my Comcast account?
Comcast internet and basic cable are included with your monthly HOA dues. Once you have closed on your home, you can contact Comcast directly by calling 855-307-4896 and make sure you tell them you are part of the SunCrest Bulk Agreement. From there, you can visit the Xfinity store located in Draper to pick up your equipment.
If you are in a new construction home, please contact Tracy at the OA Office (email@example.com or 801-572-1233) so she can have your information submitted to Comcast. She will instruct you how to proceed from there.
chevron_rightHow do I receive the weekly email blast? (Updated)
The SunCrest Scene and the Association Advisor are the weekly email blasts that are sent out to the members of the SunCrest Owners Association. In them, you will find all the latest info on events, meetings, special announcements, contests, and even information from Draper City.
If you'd like to be added to the email list, please contact the OA Office at 801-572-1233.
chevron_rightHow do I find out about community events or meetings? (Updated)
The SunCrest Community features numerous events and activities throughout the year, from our Annual BBQ and Movies in the Park to our Daddy Daughter Dance and Fall Festival. We also hold monthly Board of Trustees meetings that we encourage you to attend. There's a few different ways to stay current on what is happening in the community.If you enjoy social media, our community Facebook page is a fast and easy way to stay current. Our Instagram page gives you a unique perspective of the community, showing off the beauty you'll find here. You can also sign up for our weekly email blast, the SunCrest Scene. Or, there's the new event calendar featured here on our website.