Header Image

Community Pool

Pool Season 2025
Memorial Day Weekend, Saturday, May 24, until Labor Day Weekend, Monday, September 1
 
 
 
Please Note:
  • Pools may be temporarily closed due to severe weather, thunder, lightning, or water quality concerns.
  • Please be sure that each resident has their OWN community ID card to enter the pool. 
  • We want everyone to have a safe and enjoyable experience while visiting our facilities. Your understanding and cooperation in following the pool rules help ensure that all patrons have a safe and enjoyable time at the pool. 

Full Pool Hours - 2025 Season

Regular Season Pool Hours
Monday, June 9 until Sunday, August 17
Monday - Thursday:
Lap Swim 6 am - 12 pm; 8 - 9 pm
Swimming Lessons 9 am - 12 pm
Open Plunge 12 - 9 pm
 
Friday:
Lap Swim 6 - 10 am; 8 - 9 pm
Open Plunge 10 am - 9 pm
 
Saturday:
Lap Swim 7 - 10 am
Open Plunge 10 am - 9 pm
 
Sunday:
Lap Swim 10 - 11 am
Open Plunge 11 am - 6 pm
 
Please Note: all Holidays follow Saturday hours.
 
 
 
Limited Season Pool Hours
Monday, August 18 until Monday, September 1
Monday - Friday:
Lap Swim 7 - 10 am; 7 - 8 pm
Pool Closed 10 am - 4 pm
Open Plunge 4 - 8 pm
 
Saturday:
Lap Swim 7 - 10 am
Open Plunge 10 am - 9 pm
 
Sunday:
Lap Swim 10 - 11 am
Open Plunge 11 am - 6 pm
 
Please Note: all Holidays follow Saturday hours.

Pool Rules

Pool Rules
  • The management reserves the right to refuse admittance to or eject from the pool premises any persons failing to comply with any of the health and safety regulations. Management also reserves the right to eject from the pool any persons being disrespectful to lifeguards or staff.
  • Children under the age of 12 must be accompanied by a guardian 18 years of age or older.
  • Water wings are prohibited.
  • Flotation devices and water toys are allowed at the discretion of the lifeguard on duty.
  • Swimming against the current of the lazy river is prohibited.
  • Climbing over the wall of the lazy river is prohibited.
  • No diving.
  • Food and drink must be 10 feet away from the pool.
  • Glass containers of any type are prohibited.
  • A bather using the facility must take a cleansing shower before entering the pool enclosure. A bather leaving the pool to use the toilet must take a second cleansing shower before returning to the pool enclosure.
  • A person having a communicable disease transmissible by water must be excluded from public pools. A person having any exposed subepidermal tissue, including open blisters, cuts, or other lesions may not use the pool. A person who has or has had diarrhea within the last two weeks caused by an unknown source or from any communicable or fecal-borne disease may not enter the pool.
  • Any child under three years old, any child not toilet trained, and any one who lacks control of defecation shall wear a water resistant swim diaper and waterproof swim wear. Swim diapers and waterproof swim wear shall have waist and leg openings fitted such that they are in contact with the waist or leg around the entire circumference.
  • Running, boisterous play or rough play, except supervised water sports are prohibited.
  • Diapers shall be changed only in restrooms or changing stations and shall not be changed at pool side. The person or persons who change the diaper must wash their hands thoroughly with soap before returning to the pool. The diapered person must undergo a cleansing shower before returning to pool.
  • Consumption of alcohol or impairing chemicals on the pool deck or in the pool are not allowed. Persons under the influence of alcohol or other impairing chemical substances are prohibited from using the pool.
  • No animals in the pool or pool enclosure.
Pool Rules Q and A
  • Question: Why do children under the age of 3 need to wear a disposable and reusable swim diaper?
    • Answer: Children under 3 have a difficult time controlling themselves in a pool. Many children who are potty trained tend to have accidents in pools, especially younger children. Both the disposable and reusable diaper together help to eliminate accidents in the pool. We want to keep everyone safe and keep our pool clean. The rule for swim diapers comes from the health department. We enforce the rule because we don’t want to close down the pool for accidents that need extensive cleaning including extended periods of water circulation.
  • Question: Why can’t my child wear water wings?
    • Answer: Water wings are not coast guard approved and should not be used as flotation devices. Water wings can lose air and slide down to the child’s wrists causing the head to be under the water and the hands above the water.
  • Question: Why can’t I swim against the current of the lazy river or climb over the wall of the lazy river?
    • Answer: The lazy river moves very quickly. We have experienced guests trying to swim against the current getting hit and injured by guests coming down the river. The river was made to go one way. We also have had guests get injured while trying to climb over the wall. We have had guests climb over the wall and collide with other guests coming down the river as well.
  • Question: Why can flotation devices and water toys only be used at the discretion of the lifeguard on duty?
    • Answer: Lifeguards must be able to see over the top of the flotation device as well as underneath. If the flotation device or toy is too large, a lifeguard may request that it not be used in the pool.
  • Question: Why can’t guests drink alcohol on the pool deck or in the pool?
    • Answer: Alcohol can impair a guest’s judgment and can be dangerous around water. We want to do our best to keep guests at the highest level of safety. Intoxicated guests may lose the ability to care for their children properly. The majority of our guests are children and most of the pool attractions are made for children. We need to offer a safe environment for children and guests wherever possible.
 
Hot Tub Rules
  • The management reserves the right to refuse admittance to or eject from the pool premises any persons failing to comply with any of the health and safety regulations. Management also reserves the right to eject from the spa any persons being disrespectful to lifeguards or staff.
  • Elderly persons and those suffering from heart disease, diabetes or high blood pressure should consult a physician before using the spa.
  • Persons suffering from a communicable disease transmissible via water may not use the spa.
  • Persons using prescription drugs should consult a physician before using the spa.
  • Persons under the influence of alcohol, or other impairing chemical substances should not use the spa.
  • Bathers should not use the spa alone.
  • Pregnant women should not use the spa without consulting a physician.
  • Bathers should not spend more than 15 min. In the spa in any one session.
  • Children under the age of 12 must be accompanied and supervised by at least one responsible adult over the age of 18 years old. The adult must be in the water fully submerged with the child.
  • Children under the age of 5 years are prohibited from bathing in the hot tub or spa.
  • Running or engaging in unsafe activities or horseplay by or around the spa is prohibited.
  • Glass containers of any type are prohibited.
  • Food and drink must be 10 feet away from the spa.
  • Eight bathers are allowed in the hot tub at any given time.
Hot Tub Rules Q and A
  • Question: Why does my child need to be 5 to be in the hot tub?
    • Answer: Young bodies do not regulate temperature like an adult body. It is difficult for young bodies to maintain a safe temperature when exposed to an environment that is not similar to their normal body temperature. A young body can overheat in hot water. The temperature of the body will slowly rise to the temperature of the water. The result of this can be dangerous and even fatal. Keep in mind cool pool water can be dangerous as well for young bodies, but mostly for infants. A young body can get hypothermia swimming in cool pool water when it is hot outside because the body temperature will slowly lower to the temperature of the water which can be very dangerous and even fatal.
  • Question: Why do I need to be in the hot tub fully submerged with my child if my child is between 5 and 12 years of age?
    • Answer: Young bodies do not regulate temperature like an adult body. It is difficult for young bodies to maintain a safe temperature when exposed to an environment that is not similar to their normal body temperature. Young bodies cannot tell when their body is starting to overheat. A parent must be in the hot tub fully submerged with the child so the parent can feel the temperature of the water on their self and alert the child when it is getting too warm and a break needs to be taken.
  • Question: Why can there be only 8 bathers at a time in the hot tub?
    • Answer: There is a certain amount of chlorine that is safe for the size of our hot tub. There can only be a certain number of bodies for each square foot of chlorinated water. If we go over the number of bodies recommended by the health department for our hot tubs, the hot tubs are no longer safe and sanitary.
  • Question: Why is drinking alcohol or being under the influence of impairing chemicals not allowed in the hot tub?
    • Answer: A body temperature rises when in a hot tub. Combining an above average body temperature with any impairing chemical can be dangerous and even fatal.
 
Slide Rules
  • Follow the instructions of the slide attendant or lifeguard. Wait for the lifeguard to raise the red flag before entering the slide.
  • No running, standing, kneeling, rotating, tumbling, or stopping in the slide.
  • Forming chains is prohibited.
  • A parent or guardian 18 years of age or older may place a child on their lap and go down the slide if the child is unable to make it safely to the side of the pool on their own.
  • Catching a child or guest at the bottom of the slide is prohibited.
  • As per the manufacturer, life jackets and flotation devices are not allowed in the slide.
  • Keep both hands and feet inside the slide at all times.
  • No diving from the slide.
  • Leave the slide pool area promptly after entering.
  • No head-first sliding. Slide lying on back, feet first only.
  • Parent or adult supervision is recommended.
  • Using the slide while under the influence of alcohol or drugs is prohibited.
Slide Rules Q and A
  • Question: Why can’t I catch my child at the bottom of the slide?
    • Answer: A parent cannot see their child at the top of the slide when the parent is standing in the slide tank. The slide blocks the view, and the parent cannot see where the child is in line. Standing in front of the slide can result in getting kicked and injured. The slide is made for swimmers. Children not able to make it safely to the side on their own generally do not weigh enough to use the slide. If the child doesn’t weigh enough, the child can get tossed around and hit their head on the side of the slide on their way down.
  • Question: Why are flotation devices and life jackets not allowed down the slide?
    • Answer: Children in need of a life jacket generally do not weigh enough to use the slide. Life jackets scratch and ruin the slide. Straps and buckles can also get caught in the slide, which can result in injury.
 
Pool Access Policies
  • The pool and spas are for members of the SunCrest Owners Association and their guests only.
  • A SunCrest OA Membership Card is required to enter the pool. Staff will no longer be able to look you up in our database.
  • All residents 12 and older are REQUIRED to use their own cards to enter. Use of a membership card by any individual other than the individual to whom the card was issued will result in the deactivation of the presented card.
  • No one under the age of 12 is permitted without adult supervision (A resident 18 years or older).
  • An adult must accompany children who cannot swim at all times.
  • Members are prohibited from opening the gate or doors for another person, guest, or otherwise.
  • If you have lost your card, a replacement can be issued at the cost of $10 per card.
  • All residents are REQUIRED to scan their cards at the front desk and sign in any guests.
  • Children 12 and over are allowed to enter the pool alone with their own amenity cards. However, unaccompanied children under 18 years old CANNOT bring guests.
  • If you are a new resident or renter, please see Dalton in the OA Office or email him at dchadd@ccmcnet.com.
  • For children over the age of three, please get in touch with Dalton for the required form to have them added to your account.
  • If you are over the age of 18 and live with a resident or your parents and are not the owner listed on the account, you must show proof of residency (ID, mail, bill, etc., that has your address listed) to receive a membership card.
  • If you are late on your dues, have fines, or moved from the community, your membership card(s) will be deactivated.
  • Any parent/guardian who is found to be responsible for closure due to fecal matter may be assigned all costs to clean and reopen the pool. All children aged 2 and under are REQUIRED TO WEAR A SWIM DIAPER AND PLASTIC PANTS. Anyone three and over who is not potty trained must also wear a swim diaper and plastic pants. Violations may result in fines and possible suspension.
  • Immediate removal, suspension of privileges, and/or fines may result from any violations.
  • No pets (other than service animals) are permitted in the pool area.
  • Appropriate swimwear must be worn—no denim cutoffs.
  • The association assumes no responsibility or liability for loss, theft, or damage to personal property or effects left in the pool or park area.
  • Please be respectful of the number of chairs your group uses and allow others to utilize them as well. Adults will take priority.

Guest Passes

Each home in the community is provided with 30 guest passes. These should already be added to your account. If you have questions about these passes, contact Dalton in the OA office at dchadd@ccmcnet.com or 801-572-1233.
 
  • A maximum of 30 guest passes per household will be issued each season.
  • No more than 10 guest passes may be used per day. If you'd like to bring more guests, please inquire about renting a room by calling 801-572-1233.
  • If you own any additional lots in the community, you will be issued eight additional guest passes per lot owned.
  • Residents will be required to sign guests in to accept liability for them.

Cabana Room & Sunset Room Rental

If you have many guests coming for a party, you have the option to rent a room with pool access. Here are the policies and rules for pool area room rentals.
 
Renting either the Sunset Room or the Cabana counts towards your 30 guest passes.
 
The Sunset Room (located between the locker rooms)
  • 35 person capacity
  • Mon-Sun($20/hr)
  • You will receive 30 additional guest passes for a room rental. This is not included with your regular guest passes per season.
The Cabana Room (located on the pool deck)
  • 28 person capacity
  • Mon-Sun ($20/hr)
  • You CANNOT exceed the room capacity. If you exceed the capacity, guests will be turned away.
  • You will receive 30 additional guest passes for a room rental. This is not included with your regular guest passes per season.
  • A Room Rental Agreement will need to be filled out for all rooms rented at the Clubhouse.
  • Once your rental time has expired, all guests associated with that party must exit the pool area.

Swim Lessons

Registration for Swim Lessons for the 2025 season is now open! Lessons begin June 9.
 
SunCrest has hired an outside vendor to manage the lifeguards and oversee all swim lesson programs. The Board approved this just like any other vendor working in SunCrest. The proceeds of the swim lesson will go to this company. If you have additional questions or concerns, contact Premier Aquatics at (949) 716-3333.
 
 
Premier Aquatics has provided lifeguard services and swim programs throughout California for the past 13 years, in addition to opening two indoor swim schools. Our passion is helping everyone learn to love the water safely. We are excited to offer swim programs to SunCrest this summer!